At Psyched Global, the privacy and confidentiality of your personal data is of paramount importance; we hold ourselves, anyone who works with us, to the highest standards of trust in its safekeeping and use.
This policy, specifically adapted in line with the GDPR, describes our current practices in relation to the management of your personal information.
Our primary activity is the provision of therapy-based services through individual, group and/or corporate work.
The data we process is to ensure we can effectively communicate with you and deliver the services you have contracted to with Psyched. By contracting services with Psyched Global, we will collect details and other identifying information in order to process payment and maintain an ongoing relationship with you.
We primarily collect any information we hold through face to face discussions with those we work with. Any information shared will be held securely within our offices.
Your personal information may also be collected when you browse our website (e.g. filling in our contact forms) or when you email or speak to us by telephone.
We strive to protect the privacy and security of the personal and sensitive information we hold through the use of encryption, security access, firewalls and computer security systems. We have physical, electronic and procedural safeguards to protect your personal and sensitive information which is held by us, and access to information stored electronically is restricted to staff whose positions require access to this. We may also use third party data storage providers and servers to store your personal information.
The identifiable personal information we collect from you is primarily for contact and payment purposes. We may also create notes from any working sessions we have with you, however these are non-identifiable.
In line with lawful best practice, we will retain non-identifiable notes from our sessions together for seven years after the provision of therapy services has ended.
Any other identifiable personal data we collect from you will only be held for as long as required and will be deleted after five years of inactivity.
If you wish to review or correct your personal data or remove your name and related information from our records, please contact firstname.lastname@example.org.
In line with the GDPR, we will not charge you for making a request to access, correct or remove your personal information.
We retain your non-identifiable information to facilitate the ongoing relationships essential for our therapy-based services.
We retain your identifiable personal information (contact details, payment details etc.) for the sole purpose of providing our services. These will be updated throughout our ongoing dialogue with you.
We will never disclose your information to any other party without your full and express consent.
From time to time, we may use your contact details to send you details of Psyched services.
We use technology to collect anonymous information about the use of our website. For example, when you browse our website, we log your IP address, the date and time of your visit, any pages or links visited and the type of browser used. This information is used for statistical purposes, improving the content and functionality of our website, and to prevent misuse of our systems. For further information refer to our Cookies Policy below.
If you have any concerns about how we manage your personal information or believe your privacy may have been prejudiced, you can make a complaint about the matter. You should first contact us with your complaint in writing to email@example.com.
As your information is of paramount importance to both you and us, we will investigate the matters raised and respond to you as quickly as possible.
Whilst using this site, some information is collected automatically using ‘cookies’ or local storage.
A cookie is a small text file that is sent to your web browser and stored in the memory of your device when you visit a website. Cookies are useful because they enable collection of user data and analysis of how the website is being used by visitors, to optimise and create the best possible user experience.
Some cookies are temporary to your browsing session and deleted every time you close your browser. Other cookies remain on your device until they expire or you delete them from your device’s cache.
The cookies we use do not hold any data that can identify you personally, such as; names, phone numbers, email addresses, mailing addresses, bank account numbers or credit card information.
To help us understand how visitors use our site and to measure its performance, this site uses web analytics cookies provided by Google Analytics. We only use trusted web analytics platforms that provide statistical insight into interaction and behaviours of website visitors.
Our site uses targeting cookies that support behavioural advertising. This form of advertising allows advertising of a more relevant nature to be tailored and broadcast by capturing user’s online behaviour. Some of these cookies are placed on your computer to display our advertisements and also use to evaluate the effectiveness of our advertising and promotions on third party websites.
Please note that by ‘opting out’ of receiving cookies from any network, you may disable the ability for a network to deliver advertisements that are targeted to your interests.
You may be able to configure your internet browser to warn you each time a new cookie is about to be stored, so that you may make a decision whether to accept or reject it. If cookies are already on your system, you can delete them.
For more information about cookies and how to delete them, please visit:
If you have any questions about this Privacy and Security Policy statement, the practices of this website or your dealings with our firm, you can contact us through firstname.lastname@example.org
Psyched Global Limited. Company No. 9950579. Registered office is at W1G 9DQ and trading address is at W1W 8BX.